Shipping Info

Morocco 
Free Shipping on orders over 1000 DHS
Standard Shipping 50 DHS on orders less than 1000 DHS
Voluminous items are at 90 DHS / piece

Europe, North America, Middle East
Free shipping on orders over 150€ *
Flat 10€ shipping charges on orders from 100€ to 150€*
Orders less than 100€ are subject to the real cost of shipping calculated at checkout

Rest of the World 
Free Shipping on orders over 150€*
Orders less than 100€ are subject to the real cost of shipping calculated at checkout*


Disclaimer: For orders outside Morocco, the purchaser may be subject to additional import duties and customs charges. These are levied at the port of ingress and are the responsibility of the purchaser.

*Except for Voluminous Items where shipping is calculated at checkout, regardless of its price, all voluminous items have a "VOLUMINOUS ITEMS" disclaimer in the product description.

Shipping Method: 
All orders outside of Morocco are shipped via FedEx (Express Shipping)
For orders not eligible for free shipping, the cost of shipping is calculated at checkout based on the volumetric weight of the order.

Shipping Time:
Morocco: 3-5 business days 
 
Worldwide:

Shipping Zone

FEDEX

Delivery Time (workdays)

United States

3-5

United Kingdom

2-4

Oceania (Australia, New Zealand) (suspended)

3-4

Hong Kong, Macao, Malaysia, Taiwan

3-5

Singapore

3-5

Europe*

2-5

Ukraine

2-5

Turkey

3-5

Vietnam

3-5

Japan, Philippines, South Korea

3-5

Canada

2-5

Iceland

3-5

Russia

3-6

United Arab Emirates, Qatar, Kuwait, Saudi Arabia

3-6

Indonesia

3-6

 

* Including Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Norway, and Sweden.

When your order leaves our warehouse, we will send you an email together with the tracking number.

Our carriers deliver during normal business working hours and may require a signature on receipt, so we suggest your order is delivered to an address where someone will be available to accept it.

For more info, read our Terms & Conditions